Shipping policy
# Shipping Policy
Thank you for visiting and shopping at Galaxy Impact. Below are the terms and conditions that constitute our Shipping Policy.
## 1. Shipment Processing Time
* All orders are processed within [e.g., 1–3] business days.
* Orders are not shipped or delivered on weekends or holidays.
* If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
## 2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
* **Standard Shipping:** Cost: [e.g., ₹150 or Free over ₹2,000] | Delivery Time: [e.g., 3–7 business days]
* **Express Shipping:** Cost: [e.g., ₹300] | Delivery Time: [e.g., 1–3 business days]
*Delivery delays can occasionally occur due to courier issues or peak seasons.*
## 3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.
## 4. Customs, Duties, and Taxes
[Insert Brand Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
## 5. Damages
[Insert Brand Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
## 6. Contact Information
If you have any questions about the shipping of your order, please contact us at [Insert Support Email Address].